Cancellation Policy
Advance Notice: We require at least 24 hours' advance notice for any appointment cancellations or rescheduling.
Same-Day Cancellation or Rescheduling: If you cancel or reschedule within 24 hours of your appointment, a 50% service charge will be applied.
No Call, No Show: For appointments missed without prior notice (no call, no show), a 100% service charge will be applied, which is the full cost of the service.
We appreciate your understanding and cooperation with this policy. It helps us maintain our commitment to providing exceptional, timely, and high-quality service, ensuring we can offer the best care to all our clients. Thank you for helping us uphold the highest standards of service.
FAQs
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No, we do not take insurance for our services.
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No, we do not accept walk-ins. To book an appointment, please visit our online booking page at: https://the-polished-providers.square.site/s/appointments.
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No, we do not offer couple massages at this time.
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Please arrive 10 minutes prior to your appointment time for check-in.
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To cancel or reschedule, please contact us or use our booking website at least 24 hours before your scheduled appointment to avoid a service charge.
Cancellations or rescheduling within 24 hours of the appointment will incur a 50% charge.
No-shows or missed appointments without prior notice will be charged 100% of the service cost.
For more details, please refer to our cancellation policy at www.thepolishedproviders.com/cancellations.
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You are welcomed to continue your experience in our serene relaxation room after your service.